Contact Us

Have a question about your PENN® reel, rod, or order? Our Customer Service Team is here to help with expert support and quick solutions. Reach out by phone, email, or use the form below; we’ll make sure you’re back on the water in no time.

Phone: (800) 892-5444
Email: support@pennfishing.com

Hours of Operation

Monday – Friday: 8:00 AM – 6:00 PM EST
We’re closed on weekends and major U.S. holidays.

Special Holiday Hours

We’re extending our hours during the holiday season to better serve you:

Friday, November 28 – 7:00 AM to 7:00 PM
Saturday, November 29 – 7:00 AM to 7:00 PM
Sunday, November 30 – 7:00 AM to 7:00 PM
Monday, December 1 – 7:00 AM to 7:00 PM
Tuesday, December 2 – 7:00 AM to 7:00 PM

Contact Form

Please contact us using the form below. Your question is important to us; we typically respond within 24 hours.