COVID-19 Update

Temporary Reel Service Department Closure Remains in Effect

Unfortunately, as required by local authorities to slow the spread of the coronavirus, the PENN facility in Philadelphia responsible for parts, service, and reel repair remains closed until further notice. At this time, we ask that you do not send reels for repair. Any reels already onsite will be in our safekeeping until we resume regular operations.

Please be aware that PENN reels can also be serviced by authorized service centers throughout the country. For a list of PENN authorized service centers, visit our warranty page.

We will continue to update you on this situation via the PENN social media channels and website.

Get back in fighting shape

Experienced, knowledgeable, and reliable. These characteristics make PENN's parts and repair departments renowned as the top in the industry. Our staff is comprised of trained professionals that can examine your reels and make them look and perform like new again. Whether it's a complete overhaul or a simple cleaning, PENN's parts and repair departments will have you back on the water in no time.

We offer a full list of exploded reel diagrams, which list part numbers and descriptions so you can have the information you need at your fingertips to place an order.