Ask the Experts

Find answers to common questions about PENN products, purchases, and more.

Frequently Asked Questions

Can I get information about career opportunities with PENN?

Please visit the Career Section of the Pure Fishing website for information on career opportunities.

Does PENN provide sponsorships for individuals?

Our Pro Staff is full and we are not adding new sponsorships at this time. If you would like to be considered for future openings, send an email to sponsorship@PENNfishing.com with "Sponsorship/Pro Staff" in the subject line. We appreciate your loyalty and wish you well in your fishing endeavors.

Does PENN take applications for Pro Staff?

Our Pro Staff is full and we are not adding new sponsorships at this time. If you would like to be considered for future openings, send an email to prostaff@PENNfishing.com with "Sponsorship/Pro Staff" in the subject line. We appreciate your loyalty and wish you well in your fishing endeavors.

Does PENN provide donations for events?

Because we receive thousands of requests for donations every year, we’re unable to assist with all of them. If you wish to submit a request for a product donation, please complete the online application found at purefishing.com/donation-request-application/. Your application must be submitted through this form in order to be considered. Include the following information:

  • Event sponsor/organizer
  • Main contact for the donation (title, phone number, e-mail, shipping address)
  • A brief explanation of the event and its purpose
  • Event date
  • Who will be attending the event (i.e., adults, children, students, families, etc.)
  • How many attendees are expected?
  • How will the donation be used?

We will respond as quickly as possible, however, if you don’t receive a response two weeks prior to your event, we’re unable to offer support at this time.

How do I submit an idea or invention to PENN for consideration?

We maintain a large research staff and various outside consultants to find ways to improve our products and to develop new ones. When we’re contacted regarding new products and inventions, it’s quite possible one of our employees or consultants has already conceived of the same or similar idea, or that we have already noted the idea in various trade and scientific publications.

In order to protect the interest of all involved, we’ve adopted a uniform policy for the consideration of all ideas, products, and inventions submitted to us by persons outside of our organization. Under this policy, we can consider only those suggestions for which a copy of our Submission Form [LINK] has been completed. If you accept the terms herein, please check the appropriate box, sign, and return the form to us by mail or fax along with a description of your idea, product, or invention. Upon receipt, we will send your submission to the appropriate department for consideration. After we have reviewed your idea and/or proposal, we will contact you if we have interest in pursuing further discussions regarding its commercialization. Please note that we are unable to accept non-patented ideas for which the submitter expects compensation.

Submission forms can be sent to the following address:

PENN
Invention Submission c/o Marketing
7 Science Court
Columbia, SC 29203

inventionsubmission@PENNfishing.com

Does PENN have any current rebates/promotions?

A complete list of PENN rebates and promotions can be found here. To check on the status of a rebate claim, please contact our promotions provider at 1-866-235-6834. They will be happy to assist you with your inquiry.

How do I find out the status of my rebate?

If you have questions about your rebate, please visit www.reward-central.com/penn or call 1-800-831-9064, Monday-Friday, 8 AM – 5 PM EST.

Does PENN have decals/patches?

Thank you for your interest in displaying the PENN logo on your hard goods and clothing. Decals are available for purchase at PENN retailers.

Does PENN have apparel?

Apparel are available for purchase here on the website and at PENN retailers.

Can I receive a PENN product catalog?

The PENN product catalog is available exclusively online for your convenience here.

Why is my item not shown on the website?

Most likely because your item has been discontinued.

My business is located in the Americas. How do I become a PENN retailer/dealer?

If you’re located in South America, North America, or Central America, and are interested in becoming a PENN retailer/dealer, please contact us at dealerinquiry@PENNfishing.com with the following information:

  • Name and brief description of the business
  • Contact name, phone number, e-mail, address (including country)
  • Type of business
    • Retailer (physical building)
    • E-commerce (internet store)
    • Both retailer and e-commerce
  • Do you have someone at your company that is English speaking?
  • Length of time as an operational business
  • Expected annual sales
  • Percentage of annual sales that are currently fishing tackle
  • A list of fishing tackle brands currently sold by your business

My business is located outside of the Americas. How do I become a PENN retailer/dealer?

If you’re located outside of the Americas and are interested in becoming a PENN retailer/dealer, please contact the appropriate office from the list here.