Ask the Experts

Find answers to common questions about PENN products, purchases, and more.

Frequently Asked Questions

Can I get information about career opportunities with PENN?

Please visit the Career Section of the Pure Fishing website for information on career opportunities.

Does PENN provide sponsorships for individuals?

Our Pro Staff is full and we are not adding new sponsorships at this time. If you would like to be considered for future openings, send an email to sponsorship@PENNfishing.com with "Sponsorship/Pro Staff" in the subject line. We appreciate your loyalty and wish you well in your fishing endeavors.

Does PENN take applications for Pro Staff?

Our Pro Staff is full and we are not adding new sponsorships at this time. If you would like to be considered for future openings, send an email to prostaff@PENNfishing.com with "Sponsorship/Pro Staff" in the subject line. We appreciate your loyalty and wish you well in your fishing endeavors.

Does PENN provide donations for events?

Because we receive thousands of requests for donations every year, we’re unable to assist with all of them. Please send your donation request to sponsorship@PENNfishing.com and include the following information:

  • Event sponsor/organizer
  • Main contact for the donation (title, phone number, e-mail, shipping address)
  • A brief explanation of the event and its purpose
  • Event date
  • Who will be attending the event (i.e., adults, children, students, families, etc.)
  • How many attendees are expected?
  • How will the donation be used?

We will respond as quickly as possible, however, if you don’t receive a response two weeks prior to your event, we’re unable to offer support at this time.

How do I submit an idea or invention to PENN for consideration?

We maintain a large research staff and various outside consultants to find ways to improve our products and to develop new ones. When we’re contacted regarding new products and inventions, it’s quite possible one of our employees or consultants has already conceived of the same or similar idea, or that we have already noted the idea in various trade and scientific publications.

In order to protect the interest of all involved, we’ve adopted a uniform policy for the consideration of all ideas, products, and inventions submitted to us by persons outside of our organization. Under this policy, we can consider only those suggestions for which a copy of our Submission Form [LINK] has been completed. If you accept the terms herein, please check the appropriate box, sign, and return the form to us by mail or fax along with a description of your idea, product, or invention. Upon receipt, we will send your submission to the appropriate department for consideration. After we have reviewed your idea and/or proposal, we will contact you if we have interest in pursuing further discussions regarding its commercialization. Please note that we are unable to accept non-patented ideas for which the submitter expects compensation.

Submission forms can be sent to the following address:

PENN
Invention Submission c/o Marketing
7 Science Court
Columbia, SC 29203

inventionsubmission@PENNfishing.com

Does PENN have any current rebates/promotions?

A complete list of PENN rebates and promotions can be found here. To check on the status of a rebate claim, please contact our promotions provider at 1-866-235-6834. They will be happy to assist you with your inquiry.

How do I find out the status of my rebate?

If you have questions regarding a rebate, please contact our promotions provider at 1-866-235-6834. They are available Monday-Friday, 9:00 A.M. - 8:00 P.M. EST.

Does PENN have decals/patches?

Thank you for your interest in displaying the PENN logo on your hard goods and clothing. Decals are available for purchase at PENN retailers.

Does PENN have apparel?

Apparel are available for purchase here on the website and at PENN retailers.

Can I receive a PENN product catalog?

The PENN product catalog is available exclusively online for your convenience here.

Why is my item not shown on the website?

Most likely because your item has been discontinued.

My business is located in the Americas. How do I become a PENN retailer/dealer?

If you’re located in South America, North America, or Central America, and are interested in becoming a PENN retailer/dealer, please contact us at dealerinquiry@PENNfishing.com with the following information:

  • Name and brief description of the business
  • Contact name, phone number, e-mail, address (including country)
  • Type of business
    • Retailer (physical building)
    • E-commerce (internet store)
    • Both retailer and e-commerce
  • Do you have someone at your company that is English speaking?
  • Length of time as an operational business
  • Expected annual sales
  • Percentage of annual sales that are currently fishing tackle
  • A list of fishing tackle brands currently sold by your business

My business is located outside of the Americas. How do I become a PENN retailer/dealer?

If you’re located outside of the Americas and are interested in becoming a PENN retailer/dealer, please contact the appropriate office from the list below.

  • Germany
    Pure Fishing Deutschland GmbH
    Uferweg 40-42 • 63571 Gelnhausen
    Telefon +49 (0) 6051 / 8287-0
    Telefax +49 (0) 6051 / 8287-20
    Email: info@de.purefishing.com
    Geschäftsführer: Michael Stahlberg HRB 13336 AG Hanau
    Steuernummer 044 241 46647
    Ust.Id.Nr.: DE 23463662
  • UK
    Pure Fishing (UK) Ltd.
    1 Brooklands
    Moons Moat Drive
    Redditch
    B98 9DW
    Great Britain
    Tel: +44 (0)1527 405 410
    Fax: +44 (0)1527 405 411
    Email: contactus@uk.purefishing.com
  • Italy
    Pure Fishing Italy
    Via Conturli 59/A
    16042 Carasco (GE)
    Italy
    Tel: 39.0185.351851
    Email: info@it.purefishing.com
  • France
    Pure Fishing France
    396 rue de la Precision
    74970 Marignier
    France
    Tel: 33.4.5096.7700
    Email: info@fr.purefishing.com
  • The Netherlands
    Pure Fishing Netherlands
    labc 5188
    NL-4814 RA BREDA
    Netherlands
    Tel: 31.11.145.0044
    Email: info@nl.purefishing.com
  • Sweden
    Pure Fishing Sweden
    SE- 376 81
    Svangsta, Sweden
    Tel: 46.454.88000
    Email: info@se.purefishing.com
  • Norway
    Pure Fishing Norway
    Kjeller Vest 3, bygg 2
    Postboks 72
    2007 Kjeller
    Tel: 47.23.23.40.0002
    Email: info@no.purefishing.com
  • Denmark
    Pure Fishing Denmark
    Tinvej 1
    POB 3024
    Randers 8900
    Denmark
    Tel: 45.86.447.899
    Email: info@dk.purefishing.com
  • Finland
    Pure Fishing Finland
    Pakkalankuja 7
    FI-01510 Vantaa
    Finland
    Tel: 358.9.350.8080
    Email: info@fi.purefishing.com


  • Remaining areas of Europe
    Pure Fishing Europe
    396 rue de la Precision
    74970 Marignier France
    Tel: 33.4.5096.7700
    Email: info.europe@fr.purefishing.com
  • Japan
    Pure Fishing Japan Co.,Ltd
    Shibaura Square Building
    4-9-25, Shibaura Minato-ku, Tokyo, Japan
    108-0023
    Tel: 81-3-6858-7008
    Email: info@jp.purefishing.com
  • Australia
    Pure Fishing Australia Pty Ltd
    PO Box 5199
    Chittaway Bay, NSW 2261
    Phone 61-2- 4351 7740
    Facsimile 61-2- 4351 7741
    info@purefishing.com.au
  • New Zealand
    Pure Fishing New Zealand
    38 Arrenway Drive, Mairangi Bay
    Auckland, New Zealand
    Phone 64-9-4760147
    Facsimile 64-9-4760148
    Email: info@nz.purefishing.com
    Postal - Pure Fishing NZ
    PO Box 305 666, Triton Plaza
    North Shore 0575 New Zealand
  • Asia
    Pure Fishing Asia
    13F No. 366 Bei Teng Road
    Bei Teng District
    Taichung
    Taiwan
    Tel: 886.4.2246.3949
    Email: info@tw.purefishing.com
  • Taiwan
    Pure Fishing Taiwan
    13F No. 366 Bei-Tun Road
    Taichung 40600
    Taiwan
    Tel: 866.4.2247.3389
    Email: info@tw.purefishing.com
  • Thailand
    Pure Fishing Thailand
    59 Intamara 15 Suthisarn Road
    Payatai Bangkok 10400
    Thailand
    Tel: 66.2.616.7518
    Email: info@th.purefishing.com
  • Malaysia
    Pure Fishing Malaysia
    Region: Malaysia, Indonesia and Singapore
    No. 36 Jalan Kartonis U1/47
    Kawasan Perindustrian Temasya
    40150 shah Alam Selangor Darul Ehsan
    Malaysia
    Tel: 6.3.5032.9288
    Email: info@my.purefishing.com
  • Korea
    Pure Fishing Korea
    Sam Ryung induspark 6F
    193-4
    Chun Eui-Dong
    Wonmi-Gu
    Bucheon-Si
    Gyunggi-Do
    Korea
    Tel: 82.32.348.6880
    Email: info@kr.purefishing.com